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my shopping experiences list (lots of reviews)
Total Views: 316 - Total Replies: 12
Apr 24 2011, 4:36 pm - by Zeruda


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I did this mega review post the other day for my blog. But i thought some people might me interested in it too. Sometimes it's easier to have everything in one spot instead of searching all the treads..

Here it is! My shopping experiences!



Bodyline [link]
purchases: Too many times to count
quality: Very good.
sizes: Runs a bit smaller than estimated often. I buy TLL whenever I can.
website: Very slow to load. Use online shopping chart to order. Pictures are very tricky, sometimes too small, and the colors don't appear right sometimes.
payment: Paypal
shipping: DHL, fast and reliable, takes about 3 days to receive an order.
communication: Bad, they don't speak english and it takes a long time to get a reply. Also they spam me.
comment: I like their clothing, but I dislike their shoes.




Fanplusfriend [link]
purchases: About 5 times
quality: Bad
sizes: Very confusing. I always get the wrong size no matter what.
website: Easy to navigate. Use online shopping chart to order.
payment: Paypal
shipping: UPS, good and reliable.
communication: Bad. Takes a long time for the to answer emails, sometimes they don't answer at all, and they don't keep their promises when I try hard to make sure I buy the right size.
comment: No matter how many new chances I give this company they always mess up. The sizing chart is not correct (shirts too big), the petticoat unraveled, the socks came dirty, the bag broke instant, the dresses are made of thin fabric hard to shape, the clothing has unfinished hems (holes), they send me the wrong size, the custom made dress is too small. It never ends.




Anna House [link]
purchases: 2
quality: Very good
sizes: Reliable. Custom is absolutely perfect.
website: Easy to navigate. Order via email and use the order form on their website. Pictures can be tricky since they use lamp light instead of daylight.
payment: Paypal
shipping: Hong Kong Post, with tracking number. Delivery took about 2-3 weeks.
communication: Very good
comment: Very friendly, wonderful quality and makes perfect custom. They're very fast in making clothing. Within a week everything is ready to ship. I never had any problems. One time they accidentally made a dress too short, but they acted fast, payed for the extra shippings back and forth, resew the dress and sent it back to me fast. No problems whatsoever. Very accommodating service.




Innocent World [link]
purchases: 2
quality: Very good
sizes: Just as estimated, I love the length and their quality.
website: Easy to navigate. Use online shopping chart to order.
payment: Paypal
shipping: Don't remember, but can't recall any trouble.
communication: Good. I haven't been in need to contact them but I have received their emails.
comment: Will definitely buy from here again! I love their stuff!




Metamorphose [link]
purchases: 1
quality: very good:
sizes: very good. however sizing listed on their website can be very confusing when they measure in the back and don't include the straps in the measurements.
website: easy to navigate. Use online shopping chart to order
payment: paypal
shipping: it took a long time for them to ship my dress.
communication: good. they respond to my email about the slow shipping.
comment: I hope to buy from here again!




Qutieland [link]
purchases: 4
website: Easy to navigate. Use online shopping chart to order.
payment: Paypal
shipping: Don't remember, but can't recall any trouble.
communication: Very good. Always respond fast and if they don't they always have a good reason for it and they always apologize. They even followed up my white moon order and asked me how i liked the dress since white moon was a new brand to them and they wanted to get my opinion about it. They also email me and gave me suggestions about changes in the items i ordered to make it easier to wear since i always wear in layers! :) How kind!
comment: Friendly and reliable, it's easy to have a dialog with them and they do anything they can to find the right product for me, I always ask for new colors and they always find a solution for me asking the factories for color samples and so on. If a color is sold out they still managed to make the factory make me one single dress extra in the last color just for me. They're amazing!!!

brand: Dear Celine
items: 5
quality: very good
sizes: Very good. They make custom exactly according to your measurements, don't add space or else it will be too big.

brand: White moon
items: 1
quality: so-so. I didn't like it too much, but it's okay.
sizes: I added 4 cm in my chest measurements in my custom order, yet it's too tight.

brand: dream of lolita
items: 1
quality: the straps of my bag broke, however they have made a new version with better handles so I believe they have improved their products.
sizes: n/a

brand: Loris
items: 1
quality: It looks very very pretty. I haven't used it yet, but time will tell :) (i will update this)
sizes: n/a





Closet Child [link]

purchases: 1
quality: Very good
sizes: Clearly estimated, the items is often a little bit bigger than estimated to my happy surprise.
website: Easy to navigate. Use online shopping chart to order
payment: Paypal
shipping: Don't remember, but can't recall any trouble.
communication: Good. I haven't been in need to contact them but I have received their emails. They have English speaking staff.
comment: Very good! Will buy from here again!




Electric Alice  [link]
purchases: 2
quality: very good
sizes: as estimated. 
website: Easy. Use online shopping chart to order.
payment: Paypal.
shipping: good, I think they've changed the shipping rates for the better since last time i ordered. If you bought smaller stuff before you had to ask for a lower rate, I think it's done automatically now.
communication: very good
comment: a very nice store with nice items and nice staff.





Clobba [link]
purchases: 1
website: Easy to navigate. Use order form and attach to email to order.
payment: Paypal
shipping: 3 weeks, with tracking number. The given site has very little info of the package whereabouts.
communication: So-so, they reply to every email, but I'm still not happy with their service. They have never e-mailed me about any status update, I had to email them once a month to ask and they always say "wait a little longer".
comment: My experience here is TERRIBLE. I don't like the fact that they defend themselves and their factories. I don't like to email back and forth an not getting anywhere. I payed extra for custom, I waited extra long for custom, I received a too short dress and they humiliate me by saying the only thing they can do is give me a 5$ refund (custom fee) when the reason why I placed an order in the first place is BECAUSE I could have it custom 8 cm longer which is dress cost+shipping+tax flushed down the toilet. NEVER AGAIN.

brand: dream of lolita
items: 2
quality: good, few minor in the print and a dirty spot. The bag is excellent.
sizes: ordered custom, but didn't receive custom.




Cosmates [link]
purchases: 3 perhaps
quality: depends on the brand. but good so far (bodyline and Eva)
sizes: as estimated
website: easy to navigate, use online shopping chart to order.
payment: paypal
shipping: you can choose, I chose the cheapest one, everything arrived safely. However it took quite a while for them to send out my package.
communication: very good. They're English speaking, they always respond to e-mails and they act fast.
comment: I really like Cosmates despite the fact that they're retailers which add a lot to the price. However they have a better service than most. When a Bodyline skirt I ordered got ruined in the rain, they refunded me (something Bodyline themselves would never do).




Yesstyle [link]
purchases: 2
quality: good
sizes: has mostly asian sizes, but some things fit me too, just check the measurements.
website: easy to navigate. Use online shopping chart to order.
payment: paypal
shipping: fast and reliable
communication: very good, they act fast, i soon received an email one of the things i ordered was sold out and they refunded me fast.
comment: I like yesstyle a lot, I hope to order more from here! The sizing is the only thing that limit me!





Dreamv [link]
purchases: 2
quality: so-so, the bolero i received was fine, but the dress I received has a underskirt with too many holes to count. I haven't yet used the bikini from my second purchase.
sizes: Wide range of sizes too choose from. L and LL is good for me!
website: Site is in japanese, thank you google translator! Use online shopping chart to order
payment: Credit/debit card
shipping: EMS, reliable.
communication: Difficult, they don't speak english and i don't speak japanese, but I recieved all confirmation emails and tracking number.
comment: I was a bit disappointed that the popular best seller would have such obvious low quality.. Now I'm afraid to use the dress. What if the top layer is just as fragile..




Onepi-c [link]
purchases: 1
quality: Good
sizes: One size, normally way too small, but since their clothing are so loose fit I can wear them :)
website: Site is in japanese, google translator is my best friend. Use online shopping chart to order.
payment: credit/debit card
shipping: EMS, reliable.
communication: difficult, they don't speak english and I don't speak japanese, but I recieved all confirmation emails and tracking number.
comment: I'm very pleased! :)




Ebay [link]
purchases: One million times.
quality: Depending on the seller.
sizes: n/a
website: Easy to find stuff, harder to find the buttons of reporting problems and give feedback.
payment: Paypal
shipping: Lottery
communication: Bad
comment: Three years ago Ebay was a fantastic place. Not anymore. I've had very bad experience with the sellers of ebay the last year. The communication is bad, I don't receive my items, I receive the wrong items and so on. The problems never ends. I totally give up on ebay. And the feedback system sucks. You can't even give neutral or negative feedback without receiving an email form the seller demanding you to change it. The whole thing is a joke.




Etsy [link]
purchases: About 30 times
quality: Good.
sizes n/a
website: Easy.
payment: Paypal.
shipping: Cheap, mostly kinda fast.
communication: Good.
comment: I find 99% of the sellers her very nice, and most of them like to surprise their customers with cute wrappings and extra gifts!




END! ^^




If you wanna add your shoppping experience list too, feel free to do so! :) You can use the same pattern as me if you want too :) Or use your own review pattern if you prefer! :)

store:
purchases:
quality: 
sizes:
website:
p ayment:
shipping:
communication:
comment:

Zeruda
Apr 25 2011, 3:41 am - Replied by: Clare


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Thanks so much for this!

There must be more than this provincial life
Apr 26 2011, 4:55 pm - Replied by: Zeruda


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Added yesstyle to my list.

Zeruda
Apr 26 2011, 6:39 pm - Replied by: LaiaMoon


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Could I add an extended/repeated review of one of the ones you commented? I´ve bought from Closet Child sevreal times. :)

Blogs:
http://shadowmooncosplay.blogspot.com/ (Cosplay) AND

http://www.bluemoonflowersforall.blogspot.com/ (Lolita+Life)
Apr 26 2011, 7:23 pm - Replied by: butterflyranmao


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I bought my first dress online from bodyline and I loved it this really helped : )

Kawaii Japanese GIF Pictures, Images and Photos
Apr 27 2011, 6:39 am - Replied by: Zeruda


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LaiaMoon wrote:

Could I add an extended/repeated review of one of the ones you commented? I´ve bought from Closet Child sevreal times. :)



Sure! :D

Zeruda
Apr 27 2011, 7:50 am - Replied by: Paradoxy


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What is closet child?

Apr 27 2011, 1:45 pm - Replied by: Zeruda


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Paradoxy wrote:

What is closet child?



a second hand store

Zeruda
Apr 27 2011, 3:45 pm - Replied by: LaiaMoon


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Well then, here goes, my review of Closet Child.


Store: Closet Child

Purchases: I have bought from this store about five times.My purchases have included skirts, a petticoat, JSKs, a jacket, a salopette and even a tote bag.


Quality: Good. They deal with brand, so naturally there is a good base. Since they sell secondhand clothes, though, you do find ones that are in better or worse condition. With their 1 to 5 rating system, though, it is quite clear what you are getting. Every stain or snag is photographed for you to see before you click the "Add to cart" button. You definitely see what you´ll be getting.

Sizes: The sizing is very accurate. I have not yet bought anything from them dad didn´t fit; if it says 65 to 70 centimeter waist, you can be sure that it´s those measurements, not less.


Website: Unfortunately, it´s completely in Japanese. Yahoo translator, I think you profusely. The do have English-speaking staff, though, and that person is in charge of answering all questions addressed to Closet Child in said language. They don´t take long to reply at all.

Payment: For international orders, they accept Paypal and/or Credit cards, but frankly, paying through Paypal is so quick that it´s better, in my opinion. You add things to your cart, and once you finalize the order, you have to wait for an invoice to your email confirming what you have bought. Then you can email them asking to be invoced. Yes, it sounds like it´s a long process, but trust me, they are insanely quick answering your requests for invoices. Even now after the earthquake, their sevice has only been slowed slightly.


Shipping: It is done according to the weight of the items, not the amount. So if you´re buying something small like an accesory, it´ll be cheaper shipped than if you buy a OP, for example. I find that quite reasonable, frankly. Though I still wish International Shipping were cheaper. On larger orders, it could be negative that there´s not a flat shipping rate, I suppose.


Communication: Very good. They have Englishspeaking staff (a native Englishspeaker, I believe), which saves a lot of confusion when you have to ask questions about anything. All communication is very quick too. You get invoices telling you what you have ordered, an invoice, and finally another one once your package is shipped. They´re all in Japanese and English.

Comment: Out of all of the things in Closet Child, the one that I love the most is without a doubt their "Holding" system. If you´re a client who has bought at the shop more than once, you get a special "privilege": You can choose when to pay and have the item shipped. So say you see an item that you desperately want, your dream JSK and want to buy it--but you won´t have enough money to actually pay for it until a few weeks pass. No problem: they hold your order for up to a month. And you can add items to that order later on as well. You can send them a email asking for your invoice any time from the moment you confirm your purchase to an exact month from that date. Convenient, isn´t it? You just have to make sure to never cancel that order, otherwise your "holding" privileges get revoked permanently (they tell you the last day for payment). They send you an invoice automatically once your month is over, though, so you don´t need to worry about forgetting.

Blogs:
http://shadowmooncosplay.blogspot.com/ (Cosplay) AND

http://www.bluemoonflowersforall.blogspot.com/ (Lolita+Life)
Apr 27 2011, 5:29 pm - Replied by: Zeruda


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Laia: Wow, I didn't know C.C could hold items! :D

Thanks for the review!

Zeruda
May 04 2011, 8:37 am - Replied by: Zeruda


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added electric alice to my mega list ^^

Zeruda
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